The NHS cannot return to its old ways of overly burdensome reporting and paperwork

Today the Department of Health and Social Care’s has published its response to the consultation on reducing bureaucracy in the health and social care system which ran over the summer. The Secretary of State for Health and Social Care went into more detail about the government’s plan for reducing excess bureaucracy for health and care staff at the NHS Confederation’s NHS Reset Conference which took place today (read a transcript).

Responding to the report, Lou Patten, chief executive of NHS Clinical Commissioners, said:

“The COVID-19 pandemic has demonstrated that streamlining bureaucratic processes has freed up time and resource for clinical and managerial staff alike, resulting in improvements to patients’ care and experience, staff health and wellbeing, and efficiency. What we have heard from our clinical commissioner members, and has been acknowledged today by the Secretary of State for Health and Social Care, is that the NHS cannot return to its old ways of overly burdensome reporting and paperwork. These new ways of working must now be embedded both in the culture of the NHS and in any forthcoming legislation, so that our health and care leaders and clinicians can get on with delivering the best care possible for the patients and populations they serve.”

24 November 2020