Responding to NHS England’s announcement on the new ambulance national response targets and the publication of the Ambulance Response Programme evaluation carried out by the School of Health and Related Research (ScHARR), Sheffield University, Yvonne Rispin, chair of the NHS Clinical Commissioners National Ambulance Commissioners Network (NACN) and director of ambulance/111 commissioning for the North West said:
“We are pleased that the evaluation published today provides evidence to support the Ambulance Response Programme’s shift in focus from time-based targets to an emphasis on patients’ clinical need as the right way forward and welcome the new national response targets. This allows call handlers more time to fully establish a patient’s needs, but critically still ensures that the most urgent calls receive an urgent response. This change is an important step in enabling the ambulance service to provide patients with the best care possible, within an appropriate timeframe, while also making the most effective use of its resources in the face of rising demand.
“The NACN has been one of a number of key stakeholders involved in the development and implementation of the Ambulance Response Programme. We look forward to continuing to work with partners on this programme, to continue to develop solutions to the ongoing challenges facing the ambulance service.”
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13 July 2017